Shipping Policy
At Nearctis, we make sure your order gets to you safely whether you’re in the united states or across the globe. this policy explains our shipping process.
Processing time
orders are processed within 1–3 business days after payment is confirmed. this includes verifying your order, preparing items, and scheduling with our carriers.
Shipping time
Domestic (united states): 7 to 14 business days from ship date
International: 8 to 16 business days from ship date
tracking info will be emailed once your order is dispatched
Flat shipping rate
we charge a flat shipping rate of $540 for all domestic orders within the united states.
international shipping rates are calculated at checkout based on location and order size.
Delivery areas
We ship within the united states and internationally to approved destinations. if your country isn’t listed at checkout, contact us for possible arrangements.
Order tracking
Every order includes tracking so you can monitor your shipment online until delivery.
Delays
Factors like severe weather, customs clearance, or carrier issues may extend delivery times beyond our standard estimates.
Damaged or missing items
if your order arrives damaged or missing parts, notify us within 48 hours of delivery with photos of the product and packaging so we can resolve it promptly.
Contact us
For shipping questions or special delivery requests, reach us at:
Email: info@nearctis.org
Phone: (+1) 661-221-5714